Terms and Condition

Terms and Conditions

1. General Information

These Terms and Conditions govern the use of the online store operated by SERWISPL RAFAŁ MAJEWSKI, located at 1 Maja 39, 71-627 Szczecin, Poland, VAT Number: PL8513138305.

The store operates under the domain http://sklepo.eu and specializes in selling digital products, including e-books.

By placing an order through this website, you agree to these Terms and Conditions.

2. Definitions

  • Store: The online store operated by SERWISPL RAFAŁ MAJEWSKI at http://sklepo.eu.

  • Digital Product: Non-physical goods delivered electronically, such as e-books.

  • Customer: Any individual or entity purchasing products from the Store.

  • Order: The Customer's request to purchase Digital Products via the Store's website.

  • Agreement: The legally binding contract between the Customer and the Store upon order confirmation.

3. Contact Information

For inquiries or support, customers can contact the Store via email or phone.

4. Technical Requirements

To use the Store and access purchased Digital Products, you need:

  • A device with internet access and a web browser.

  • An active email account.

  • Software capable of opening PDF files (e.g., Adobe Reader).

  • Cookies enabled in your browser.

5. Ordering Process

  1. Select a product and add it to your cart.

  2. Complete the checkout form with your personal and payment details.

  3. Confirm your order by clicking "Order and Pay."

  4. Payment must be completed using one of the available methods (see Section 6).

  5. Upon successful payment, you will receive an email with a link to download your Digital Product within 24 hours.

6. Payment Methods

The Store accepts the following payment methods:

  • Shopify Payments (Visa, Mastercard, American Express).

  • Shop Pay.

  • Apple Pay.

  • Google Pay.

  • PayPal.

  • Traditional bank transfer (details provided after placing an order).

All payments are processed securely through Shopify Payments or other integrated gateways.

7. Delivery of Digital Products

  • Digital Products are delivered electronically via email within 24 hours of payment confirmation.

  • Customers are responsible for providing a valid email address during checkout.

8. Right to Cancel

Due to the nature of Digital Products:

  1. Cancellation rights do not apply once the product has been downloaded or accessed.

  2. By purchasing Digital Products from the Store, you agree to waive your right to cancel after delivery begins.

9. Refunds

Refunds are only provided if:

  1. The Digital Product is defective or cannot be accessed due to technical issues caused by the Store.

  2. Refund requests must be submitted within 14 days of purchase via email.

10. Customer Data Protection

The Store complies with international data protection laws, including GDPR (Europe), CCPA (California), and other applicable regulations:

  1. Personal data is collected solely for order fulfillment and communication purposes.

  2. Customers have rights to access, rectify, delete, or restrict their data processing by contacting us at wert121223w@gmail.com.

11. Intellectual Property

All content on http://sklepo.eu, including product descriptions and images, is owned by SERWISPL RAFAŁ MAJEWSKI. Unauthorized reproduction or distribution of content is prohibited.

12. Limitation of Liability

  1. The Store is not liable for technical issues preventing access to its website or Digital Products caused by third-party services or customer equipment.

  2. Liability for damages arising from improper use of Digital Products is excluded.

13. Governing Law

These Terms and Conditions are governed by international laws applicable to e-commerce transactions:

  1. For European customers: EU Consumer Rights Directive 2011/83/EU, GDPR.

  2. For U.S.-based customers: Federal Trade Commission Act (FTC), CCPA (California).

  3. For other regions: Local consumer protection laws apply where relevant.

Disputes will be resolved in accordance with applicable international arbitration standards unless otherwise required by local law.

14. Complaints Procedure

Complaints regarding orders or technical issues must be submitted via email to wert121223w@gmail.com.
The Store will respond within five business days.

15. Final Provisions

  1. Updates to these Terms and Conditions will be published on http://sklepo.eu with at least seven days' notice before they take effect.

  2. By using this website, you agree to comply with these Terms and Conditions.